What guarantees do you provide?

Every published piece comes with a 2-week guarantee. If a publication gets removed or blocked by platform moderation within that window, we replace it for free. This applies across our entire platform list — Trustpilot, Reddit, Quora, Sitejabber, Casino Guru and others. The guarantee covers platform moderation risk and is built into the price — no extra fees for replacements.

How long does the work take?

Timelines depend on the audit. Every niche and every situation has its own dynamics: it all comes down to where you start — current rating, volume of negativity, competitor activity — and the targets you want to hit. We agree on specific timelines and checkpoints individually, after the audit and brief.

Do you use templated reviews?

No. Each publication is unique: different authors, styles, languages, contexts. That's a baseline requirement for passing platform moderation.

Do you handle negative mentions?

Yes. We assess the nature of the negative: real complaints — we help the brand build communication; competitor attacks — we work with the platform through moderation rules.

What are the payment options?

Primary currency — USDT (TRC-20 / ERC-20). On request — USD/EUR via invoice.

Do you work under NDA?

Yes. NDA is signed before the brief.

Online Reputation Management Services Explained

Published June 16, 2026

Online reputation management (ORM) services manage what people find when they search your brand — reviews, search results and third-party mentions. A good provider builds genuine positive presence, responds to complaints, and displaces outdated negatives, instead of buying fake reviews or promising guaranteed deletions.

What do online reputation management services include?

ORM and SERM (search engine reputation management — shaping the first page of brand search results) services typically cover a mix of the following:

Reputation audit — mapping current brand search results and review ratings to find what hurts you.
Review management — encouraging and publishing genuine reviews, and replying to existing ones, on platforms like Trustpilot, Google, G2, Sitejabber and Capterra.
Search displacement — building positive, relevant content so outdated negatives drop off the visible first page.
Discussion presence — authentic answers and threads on Reddit and Quora, where buyers research before deciding.
Ongoing monitoring — tracking the brand query and responding to new mentions.

Which platforms do these services cover?

It depends on your audience, but the common set is broad. RatingUp works across 20+ platforms including Trustpilot, Google, Reddit, Quora, G2, Capterra, Sitejabber, Booking, Tripadvisor and Yelp — choosing the ones that actually surface for your brand query and matter to your buyers.

How do you choose a reputation management provider?

White-hat only — they use genuine experience-based content and stay within platform rules, not fake reviews or black-hat tricks.
Transparent reporting — they report review survivability (the share of publications that survive moderation) and progress regularly.
No impossible promises — they do not guarantee deletions or instant results; durable reputation work takes months.
Clear pricing — you know the cost up front (RatingUp uses one-time packages: $800 / $2,999 / $7,999) and what each unit costs.
A safety net — for example a replacement guarantee if moderation removes a publication.

How much do online reputation services cost?

Pricing is usually per published unit or as a package. RatingUp prices one-time packages at $800 (Start), $2,999 (Business) and $7,999 (Premium), with per-unit reviews from roughly $8 to $25 depending on the platform. High-moderation platforms and high-risk niches cost more.

How long until reputation work shows results?

Plan for months, not days. Genuine, paced work that survives moderation takes weeks to a few months to shift a brand's search results and ratings. Anyone promising overnight transformation is likely using tactics that get filtered out and can backfire.

Can reputation services guarantee a 5-star rating?

No reputable service guarantees a specific star rating, because moderation and real customer behaviour are outside any provider's control. A trustworthy provider commits to genuine work, transparent survivability reporting and a replacement guarantee — not to a number it cannot honestly promise.

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