B2B SaaS

Reputation Management for B2B SaaS & Software Companies

A thin G2 profile, a one-star Capterra review on page 1, and a churn-driven Reddit thread cost you demos before the first call. RatingUp fills the review platforms B2B buyers actually shortlist from — G2, Trustpilot, Reddit, Quora.

Get a SaaS SERP audit

Where B2B buyers drop you from the shortlist

94%

94% of B2B buyers read G2 / Trustpilot before they email you — a sparse profile reads as risk.

RatingUp: We populate G2, Trustpilot and Sitejabber with detailed, genuine customer reviews that survive moderation.
page 1

A single churned-customer rant ranks top-5 for "[your tool] review" and frames every demo.

RatingUp: We publish authoritative Quora and Reddit content that ranks above the rant for the exact buyer query.
AI

ChatGPT and Google AI Overview summarise your tool from Reddit and G2 — and currently surface the negative.

RatingUp: We build current positive content on the exact sources AI tools cite, so the generated summary reflects real users.
B2B SaaS · workflow automation · ~$2M ARR

Top-10 negatives 6 → 1 in 4 months, G2 reviews 11 → 58

6 → 1
negative results in brand top-10
11 → 58
genuine G2 reviews (4 months)
+19%
demo-request rate from branded search

A workflow-automation SaaS had six negative results in its brand top-10 — an old Reddit churn thread, a one-star Capterra review and a competitor comparison page among them. RatingUp ran parallel publishing: 47 genuine G2 reviews on Safe Review Pacing, 22 Quora answers targeting "[tool] review" and "best [category] tool" queries, and 14 Reddit discussions in r/SaaS and r/Entrepreneur. By month 4 the top-10 carried one negative, G2 grew from 11 to 58 detailed reviews, and demo requests from branded search rose 19%.

Platforms we work for B2B SaaS

The review and discussion sources this niche actually checks — where we publish, not a generic list.

G2
Trustpilot
Sitejabber
Reddit (r/SaaS)
Quora
Clutch

Pricing for this niche

SaaS recovers faster than crypto/iGaming, so a Growth package often closes the gap; ongoing plans protect the G2 rating from churn-driven decay.

See full pricing tiers

B2B SaaS reputation FAQ

Removal is the platform's call via their dispute process — we help you file it correctly. The durable fix is volume: enough genuine detailed reviews that one unfair entry stops defining the profile. In the case above G2 went 11 → 58 reviews and the outlier lost its weight.
We do not delete it (un-durable and often impossible). We publish authoritative Quora and Reddit content that out-ranks it for the exact "[tool] review" buyer query — displacement measured in ranking pages, not deletions.
G2 first — it is the B2B shortlist default and AI-cited. Trustpilot and Sitejabber cover generic search, Quora ranks for high-intent "best [category]" queries, and Reddit r/SaaS is where technical buyers do due diligence and where AI Overview pulls from.
Yes. We publish genuine experience-based content, never fabricate verified-purchase claims and never suppress legitimate criticism. For regulated SaaS we document the methodology so your counsel can validate it.
AI tools summarise SaaS from G2 and Reddit. By building current genuine positive content on exactly those sources, the generated summary shifts to reflect real customers instead of an aged churn thread. Managing AI Overview is now part of the same SERM work.
Other industries

Contact RatingUp: Quote in 2 hours

We reply within 2 hours. NDA on request.

Provide at least one way to reach you — Telegram or email (both work too).